Delivery and Returns

UK Deliveries - Large items including framed paintings and prints are sent via specialised Art Courier or Parcelforce. This service can take up to 14 days for delivery. Delivery times are approximate and not guaranteed. No compensation for delay is available with this service. 

Small items are normally sent via Royal Mail recorded delivery or Parcelforce carrier. 
I am unable to offer a next day delivery service at this time. 

On occasion, customers living locally may collect their purchase from the artist's studio (strictly by arrangement). 

Rest of World - All items being sent to destinations out with the UK and normally sent via Parcelforce International. For all non UK destinations, please contact me for a shipping quotation. Items will be fully insured and should be delivered within 21 days. Customs charges may be incurred.

Delivery Schedule - I aim to despatch small items within 2 days. Large items such as framed paintings may take longer due to the packing process and courier service used.  

Returns - Should any item purchased be found to be faulty or proven to be misrepresented at the time of purchase, then I will be pleased to arrange a refund or provide a replacement item at the customer's discretion. 

The cost of return postage will be met by Dina Campbell Artist.

Damaged goods must be reported to me by email within 3 days of receipt and be accompanied by photos of the damage.